Hear the pulse of your
knowledge base.
Monitor usage, freshness, and sentiment — and know what to fix first.
Overall Health
Key Insights
- 12 articles haven't been updated in 6+ months
- 3 articles have negative sentiment (below 40%)
- Fixing 5 high-traffic articles could improve score by 8 points
Demo
Your health report in action
See what's working and what needs attention
Prioritized Actions
Update stale high-traffic articles
3 articles, 10k+ views, untouched 8+ months
High ImpactFix negative sentiment articles
2 articles below 40% sentiment
Medium ImpactRepair broken links
5 broken links across 3 articles
Quick WinHealth Overview
GoodGood shape, with room to improve.
Last updated: 2 hours ago
Never modifies your help center.
Authentication handled by Supabase.
For SaaS knowledge bases and CX teams.
No long-term contracts or lock-in.
How it works
From key to fixes in three steps
Set up today, not next week
Connect your help center
Paste your Intercom API key (read-only)
Analyze your content
Usage, reactions, freshness, broken links
Get prioritized actions
The fixes that move your score fastest
Features
Everything you need to improve your help center
Clear insights, simple interface
Health Score Dashboard
See your help center's overall health.
Usage & Adoption Insights
See which articles customers actually read.
Sentiment & Reactions
Identify content that frustrates or helps users.
Stale Content Detection
Catch outdated articles before they cause confusion.
Broken Link Monitoring
Detect broken or risky links automatically.
Actionable Recommendations
Know exactly what to fix for the biggest impact.
Features
Know what to fix, and when
Stop guessing. Start improving.
See what customers actually use
Identify high-traffic and ignored articles
Catch outdated content early
Prevent stale docs from frustrating users
Spot frustrating articles
Use sentiment to find what's not helping
Fix what matters most
Focus on high-impact, low-effort improvements
Pricing
Simple, transparent pricing
Free trial — no credit card required
Cancel anytime
Starter
Individuals and small teams
- Health score
- Core insights
- Limited history
$0.00 due today. No card required.
Pro
Growing support teams
- Full sentiment insights
- Negative reaction analysis
- Collection-level health
- What-if simulations
$0.00 due today. No card required.
Team
Teams tracking KB health
- Trends over time
- Recommendations engine
- Exports & alerts
- Team collaboration
$0.00 due today. No card required.
Social proof
Trusted by support teams
“Finally clear on what's wrong with our help center.”
“We thought our docs were fine. KBPulse showed us what customers struggled with.”
“The health score makes it obvious what to fix first.”
Pro & Team
See everything that matters
Deeper insights on Pro and Team.
Negative Sentiment Analysis
ProEvery negative article, with reaction breakdowns.
Trends Over Time
TeamTrack sentiment across weeks and months.
Monitoring
Continuous monitoring, zero effort
Weekly checks catch issues before customers do.
Weekly health emails
Knowledge base health, in your inbox every week.
Smart alerts
Know the moment your score drops.
Track improvement
Watch your fixes move the score over time.
FAQ
Frequently asked questions
Everything you need to know.
Start improving your knowledge base today.
Join teams shipping better help centers.
$0.00 due today. No card required. Cancel anytime.